Why Shared Offices Should Offer Virtual Mailboxes (And the Tools to Make It Happen)

In today’s flexible work landscape, shared office spaces and coworking hubs are becoming the professional homes for remote workers, startups, and freelancers alike. As these spaces evolve to offer amenities that rival traditional offices, one overlooked yet powerful service is the virtual mailbox.

Offering a virtual mailbox isn’t just a nice-to-have—it’s a revenue-generating amenity that adds value for your tenants and boosts retention.

What Is a Virtual Mailbox?

A virtual mailbox lets individuals or businesses receive, view, and manage their postal mail online. It typically includes:

Mail scanning (see the envelope or content digitally)
Mail forwarding
Shredding/disposal
Package receiving and pickup notifications

For coworking tenants who travel, work remotely, or don’t need a full-time physical mailbox, a virtual mailbox provides flexibility and convenience.

Why Virtual Mailboxes Make Sense for Shared Office Spaces

Here’s how virtual mailbox services can benefit shared offices and their tenants:

Add a Revenue Stream: Charge monthly fees for virtual mailbox subscriptions and add-on services like forwarding or scanning.
Boost Tenant Satisfaction: Tenants get a professional mailing address with the convenience of digital mail access.
Enhance Brand Credibility: Offer a prestigious mailing address and secure mail handling, perfect for startups and remote teams.
Reduce Front-Desk Labor: Let tenants handle requests like "scan this letter" or "forward to my home" without burdening staff.

Tools Shared Offices Are Using

There are a few solutions coworking and flex office spaces use today to offer mail digitization and virtual mailbox services:

Earth Class Mail: Well-known for enterprise-level mail scanning and forwarding, but expensive and not designed for shared offices.
Anytime Mailbox: Popular among virtual office providers, but has fixed pricing and branding limitations.
iPostal1: Offers nationwide coverage, but tenants are locked into their platform with minimal customization for your brand.

Introducing Innbocks: A White-Label Virtual Mailbox Platform for Shared Offices

Innbocks is built specifically for coworking spaces, pack-and-ship stores, and shared office providers who want to offer digital mailbox services under their own brand.

Why Shared Offices Choose Innbocks:

White-Label: Your brand, your domain. Tenants don’t see "Innbocks"—they see your coworking space as the mailbox provider.
Only Pay When You Add Mailboxes: No setup fee. No subscription unless you're generating revenue.
Designed for Flexibility: Works seamlessly with your front desk workflow or staff. No new hardware needed.
Revenue Boosting: Most locations using Innbocks generate $3,000–$6,000/month in additional revenue from digital mail services alone.

“We added Innbocks to our tenant portal and started charging $15/month per virtual mailbox. Within 60 days, it was our most profitable digital add-on.”
— Sarah T., Coworking Space Manager, Charlotte, NC

How to Get Started

Adding virtual mailboxes to your coworking space is simple:

Choose a platform (we recommend Innbocks for flexibility and branding).
Train your front desk staff to scan and upload mail using your phone or tablet.
Promote it to tenants as a modern upgrade to their physical mailbox—or as a new option.

Want to see how Innbocks works?
👉 Book a free demo

Final Thoughts

As coworking evolves, amenities that offer convenience and modern solutions will separate premium spaces from average ones. A virtual mailbox service does exactly that—while driving new revenue. Whether you're looking for full control with white-label options or plug-and-play tools, now is the time to digitize your mailroom.

Ready to make your shared office smarter?
Start with Innbocks and turn mail into money.

Why Shared Offices Should offer virtual mailboxes(And the tools to make it happen)