Built for Mailroom Operators

Everything You Need to Run a Private-Label Virtual Mailbox

Innbocks gives mailroom operators a fully private-label virtual mailbox platform, so you keep the customer, the data, and the revenue.

Compliance Workflow

Handle USPS Form 1583, e-notarization, and CRD compliance automatically, end to end. Keep every customer audit-ready without the manual paperwork.

  • Form 1583 e-notarization with multiple providers and in-house notary modes
  • Automatic CRD tasks, quarterly certifications, and 1583-A operator registration
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ID Reads Into the 1583

Your customer uploads a photo of their ID and Form 1583 fills itself: name, ID number, issuing authority, ID type, expiration date, and home address. Fewer typos, fewer rejected forms, and an expiration date on file from day one.

  • Name, ID number, issuer, ID type, expiration, and address read straight from the uploaded ID
  • Customers confirm what was read instead of retyping it, so fewer typos reach the notary
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Envelope Photo Matching

Snap a photo of the envelope at the counter and Innbocks reads the recipient block, matches it to the right customer, and logs the piece. No box-number lookups, no typing names.

  • Matches business names and additional addressees, not just the primary account holder
  • Pieces that do not match cleanly go to an exceptions queue instead of getting lost
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PostalMate & ShipRite Intake

Keep running your counter on PostalMate or ShipRite. Mail you log there flows into Innbocks by email, so customers get notified and the compliance record stays complete without a second entry. Setup guides are at the PostalMate and ShipRite pages on this site.

  • No double entry: log the piece once in your POS and it appears in Innbocks
  • Signature-verified email intake, so only mail from your POS is accepted
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Quarterly Certification

USPS asks CMRAs to certify their customer list each quarter. Innbocks builds the snapshot for you, lists every gap before you sign, and keeps a record of each certification you file.

  • An immutable snapshot of your customer list for each quarter (January, April, July, October)
  • A gap list before you certify, so you fix missing forms and IDs first
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CRD Readiness Ledger

A per-customer ledger of what the USPS Customer Registration Database requires and what you have on file, so you always know who is ready and who needs a follow-up.

  • Per-customer readiness: what CRD needs, what you have, and what is still missing
  • Rule-versioned, so you can see which USPS rules a record was checked against
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Customer Communications

Reach every customer by email and SMS under your own brand, with reusable templates and full delivery tracking.

  • Branded email and SMS from one place
  • Customizable templates for new mail, payments, pickup, and compliance reminders
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Partner API & Webhooks

Connect Innbocks to your CRM, billing, and automation stack with scoped API keys and signed event webhooks.

  • Scoped API keys for customers, mail, and disposition actions
  • Signed webhooks for real-time customer and mail events
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Mail Scanning

Offer professional mail scanning under your brand. Customers view scans instantly while you keep 100% of the revenue.

  • Instant digital delivery to customers
  • OCR text extraction for searchability
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Mail Forwarding

Enable customers to request mail forwarding from anywhere. You control pricing, carriers, and the entire experience.

  • Multi-carrier shipping options
  • Automatic tracking notifications
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Customer Portal

Give your mailbox customers a modern online portal branded entirely to your store. No aggregator logos.

  • Your logo, your colors, your domain
  • Mobile-responsive design
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Mobile App

Your customers use the Innbocks mobile app on iOS and Android, connected to your store, to see and manage their mail from anywhere.

  • Push notifications for new mail
  • Request actions on the go
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Payment Processing

Collect subscription fees and per-action charges automatically. Funds go directly to your Stripe account.

  • Direct Stripe integration
  • Automatic recurring billing
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Shredding Service

Let customers request secure shredding of unwanted mail. Charge per item or include in plans.

  • Customer-initiated requests
  • Confirmation workflow
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Stop Losing Customers to Aggregators

Every customer you send to iPostal1 or Anytime Mailbox is a customer who should be paying you directly. Take back control.