Virtual Mailbox Software Pricing for CMRA Operators

Choose a platform fee that grows with your customers, or one flat rate per location. Contact our team for current pricing for your store.

Free to set up. Nothing charged until your first customer activates. No long-term contracts. Your brand and your pricing.

Flat fee per active customer

On Per customer, your platform cost follows your active customer count. Compliance and Complete are billed per store location instead. Inactive customers do not start platform billing.

No revenue share

You set your customer-facing subscription prices and action fees, and you keep the margin. Innbocks takes no percentage of your subscription revenue.

Billing starts when you do

Signing up and setting up your branded portal is free. Your platform bill begins when your first customer becomes active. The billing step shows the rate and asks you to save a card or connect Stripe before activation.

Payment processing

Customer payments run through your own connected Stripe account, so funds go directly to you. Standard Stripe processing fees apply to card transactions.

Compliance is part of every account

The Form 1583 workflow, CRD task tracking, quarterly certification prep, and the chain of custody are included on every account. Remote online notarization is a per-session charge from the notary service, and most stores pass it to the customer at sign-up.

Managed CRD Service (optional)

The Innbocks team can complete CRD uploads and quarterly certification on your behalf, with evidence recorded for every filing. Regular filing is included with Compliance and Complete, subject to each plan's allowance. Per customer accounts can add pay-as-you-go or bundled managed filing. Your CRID and one-time USPS authorization are required.

Or pay one flat rate per store location

Two flat-rate accounts, never per customer

Both are billed per store location, monthly or annually, with a discount from the third location. Contact us for current rates.

Compliance only

Keep your mail software and customer billing where they are and use Innbocks for Form 1583, ID tracking, CRD readiness, and quarterly certification only. USPS CRD filing by Innbocks is included: approve our gateway access once and we file every record and the certification for you.

Complete

Everything on the platform for every boxholder, at one price per location: mail, customer billing, service plans, the portal and compliance. USPS CRD filing and your quarterly certification are done for you by the Innbocks team, and Innbocks takes no fee from your customers' payments.

What you don't pay

  • No startup or setup fee
  • No percentage of your subscription revenue
  • No merchant-of-record hold on your money (payouts go to your own Stripe account)
  • No monthly minimum on Per customer
  • No platform charge before your first active customer

What a network charges for the same 100 mailboxes

What the marketplace model costs

An operator with 100 mailboxes pays Anytime Mailbox roughly $565 to $815 a month in platform fees

That comes straight from Anytime Mailbox's published rate card: $4 to $6.50 per active mailbox, plus a 5% management fee on everything collected, plus a monthly software subscription. Innbocks charges one flat per-customer fee, typically a fraction of that, and every customer payment lands in your own Stripe account.

Fee range assumes 100 active mailboxes billing $24/mo each on average, at Anytime Mailbox's published operator rates.

Monthly Income Calculator

See what your mailboxes could earn

You set the prices and keep the margin. Type your numbers or move the sliders to model your store at any size.

Active mailboxes you rent each month
What each customer pays you for the mailbox
Scans, forwarding, shredding, and other paid actions

Estimated monthly income

$8,700

$104,400 a year, after the Innbocks platform fee

$31 per mailbox, per month

Mailbox rentals
$7,500
Add-on services
$1,800
Customer payments
$9,300
Innbocks platform fee
−$600
After platform fee
$8,700

An estimate on the Per customer plan. Innbocks charges a flat $2 per active customer each month and takes no share of your revenue. Card processing by Stripe, notary sessions, and postage are not included.

Introductory pricing is available for a limited time on our Per customer plan. Contact us for current rates for your store.

Request pricing for your store

Tell us about your operation and we'll share current rates, help you choose a plan, and discuss your migration.

Included features

What's included with Innbocks

Create your store, bring your boxholder list, and use the tools below to run a branded virtual mailbox service.

Virtual mailbox tools
Mailroom workflows
Customer plans and fees

Customer experience

  • Customer portal and mobile app access
  • Branded email and SMS notifications
  • Online requests for scan, forward, shred, pickup, and storage

Mailroom operations

  • Mail and package logging for physical mailbox customers
  • Envelope/image records for incoming items
  • Team workflows for open customer requests

Revenue controls

  • Subscription plan support for virtual mailbox tiers
  • Configurable storage and action fees
  • Payment collection through your connected account

Compliance and records

  • USPS Form 1583 workflows
  • E-notarization and CRD task tracking
  • Audit history and chain-of-custody records

Team management

  • Store team member access
  • Mailbox customer management
  • Operator dashboard for daily work

Reporting and integrations

  • Operational reporting
  • Partner API and signed webhooks
  • Integrations for billing and automation workflows

How We Compare

Marketplace & Channel Programs

  • • Can provide marketplace exposure and new-customer demand
  • • Branding and pricing controls vary by provider and program
  • • Customer accounts are commonly hosted on the platform
  • • Billing, payouts, and economics follow platform terms
  • • Data access and portability depend on the provider

Innbocks (Private-Label)

  • • You set customer-facing plans and add-ons
  • • You keep the direct customer relationship
  • • You own all customer data
  • • Your branding everywhere
  • • You control all pricing
  • • Customer payments go directly to your Stripe account
  • • Form 1583, CRD tasks, and quarterly certification in the same system, with an optional managed filing service
  • • Use Innbocks as your private-label operating layer

Run Your Own Numbers

Model what your mailboxes earn under your own pricing, with plans, scan fees, and forwarding fees included.