Keep your customer-facing brand, CRM, pricing, and billing flow. Innbocks handles mailbox operations, compliance workflow, mail/package events, customer requests, and usage reporting through a versioned Partner API.
Partner API surface
CRM, billing, and automation friendly
/api/v1/customersProvision invited customers
/api/v1/customers/{id}/complianceRead Form 1583 and ID status
/api/v1/mailCreate inbound mail/packages
/api/v1/customers/{id}/mailSync mail and package state
/api/v1/mail/{id}/scanRequest scan
/api/v1/mail/{id}/forwardRequest forwarding
/api/v1/billing/usageReconcile active-mailbox usage
The program is for operators, agencies, platforms, and regional brands that want Innbocks to power mailbox operations while their own systems remain the source of customer relationship and billing.
Create invited customers, attach external CRM IDs, assign mailboxes, and keep your system mapped to Innbocks records.
Read Form 1583, ID, notary, and mailbox activation status without forcing your team to work from disconnected spreadsheets.
Receive signed webhooks for arrivals, package arrivals, scans, forwarding, shredding, pickup activity, and customer lifecycle events.
Create mail and package records with required photos, personnel identifiers, billing checks, compliance checks, and immediate arrival webhooks.
Let your CRM or customer portal request scans, forwarding, shredding, and pickup while your operators fulfill work inside Innbocks.
Keep your own retail pricing and billing relationship, then reconcile active-mailbox usage through the billing usage endpoint.
Scoped API keys, request IDs, idempotency keys, OpenAPI documentation, and webhook delivery visibility are built into the program.
Innbocks emits signed events for the operational moments partners care about: new mail, packages, customer activation, Form 1583 status changes, and action requests/completions.
View OpenAPI JSONcustomer.createdcustomer.activatedcustomer.form_1583_status_updatedmail.arrivedpackage.arrivedmail.scan_requestedmail.scannedmail.forward_requestedmail.forwardedmail.shred_requestedmail.shreddedmail.pickup_requestedmail.pickup_scheduledDownload the Partnership API technical brief with direct answers on pricing, API integration, compliance workflow, branding, support, and scale.