Why Innbocks

The customers are yours. So is the money. And the USPS paperwork is built in.

Innbocks is white-label virtual mailbox software for stores that want to run their own mailbox business: your name, your domain, your Stripe account, and the full CMRA workflow from Form 1583 to quarterly certification. Here is why stores pick it over a marketplace listing or a hosted white-label portal.

Free to set up. Nothing charged until your first customer activates.

The market

Three ways to sell a virtual mailbox. Only one keeps all of it yours.

Every option on the market fits one of these three shapes. The difference is who the customer belongs to, who bills them, and who carries the USPS paperwork.

Marketplacee.g. iPostal1

“We bring you virtual mailbox customers.”

Signs up customers under its own brand and plans, then pays your store a per-mailbox share for handling the mail.

Hosted white-labele.g. Anytime Mailbox

“Use our software with your customers.”

Your logo on a portal the network hosts. The network stays merchant of record and deposits your share monthly, net of its fees.

White-label CMRA operating platformInnbocks

“Run your entire mailbox business under your brand.”

Your domain, your Stripe account, and the whole CMRA workflow: scanning, billing, Form 1583, e-notarization, CRD, quarterly certification, and an API.

Read the full comparison, with a worked example at 100 mailboxes

What you keep

Everything a network would take. You keep.

  • The customer relationship

    Customers sign up on your site and see your name on every email and text. They are never pooled into someone else's directory.

  • The revenue

    Payments settle in your own Stripe account under your business name. Innbocks takes no share of your subscriptions.

  • The pricing

    You set the plans, the monthly rate, and the per-action fees for scans, forwarding, storage, and shredding.

  • The data

    Customer records, Form 1583s, IDs, mail history, and the chain of custody belong to your business. If you ever leave, you take a full export with you.

  • The brand

    Your domain, your logo, and your colors on the portal. Notifications come from your store, not a network.

  • The counter

    Keep PostalMate or ShipRite and log mail once. Innbocks runs alongside your point of sale rather than replacing it.

What's built in

Mailbox software leaves you the paperwork. Innbocks carries it in the workflow.

The CMRA rules are part of how the product works, not a separate checklist you remember on inspection day.

See how compliance works
  • Form 1583 with online notarization

    A guided customer flow with online, in-person, or your-own-notary modes, and one-click review for your team.

  • CRD tasks from compliance events

    When a Form 1583 is approved, a customer leaves, or an ID is replaced, the matching CRD task opens with the evidence you need to close it.

  • Tamper-evident chain of custody

    Hash-verified handling records on every mail piece that you can show at inspection.

  • Quarterly certification

    Your roster is assembled from live records before each deadline. Review, sign, submit.

Who files with USPS?

On per-customer billing you file through the Business Customer Gateway, or choose the optional Managed CRD Service and the Innbocks team files for you. Compliance-only and Complete accounts include filing by the Innbocks team. Either way, responsibility for CMRA compliance stays with the operator.

What it costs

Software pricing. Not a cut of your business.

  • Free to set up. Nothing charged until your first customer activates.
  • A flat platform fee per active customer, or one flat rate per location on the Complete account.
  • No share of your subscription revenue. Standard Stripe processing fees apply to card payments.
  • No minimums or long-term contracts on per-customer billing.
  • Online notarization is a per-session charge from the notary service. Most stores pass it to the customer.
See pricing and what each account includes

Already running mailboxes somewhere else?

You do not have to start over. Customers keep their address and box number, re-sign Form 1583 under your name from their phone, and the counter switches to your brand on a day you choose.

Frequently asked questions

Ready to run your mailbox service under your own brand?

Free to set up. Nothing charged until your first customer activates. Create your store, or walk through your mailroom's needs with the Innbocks team first.

See pricing and included features