With PostScan Mail, plan pricing and the customer relationship sit with the platform. Innbocks is private-label software: you set the pricing, bill customers under your own brand, and keep the customer data. Innbocks is the operating layer, not the marketplace.
PostScan Mail markets to mailbox customers directly, signs them up on its own plans, and places them at partner locations like yours. You handle the physical mail; the platform handles the customer. That's a legitimate model, but it means the business that compounds over time is theirs, not yours.
To be fair: in exchange, the marketplace brings you demand and handles first-line customer support. If you want a listing rather than a brand, that trade can be worth it. Innbocks is for operators who want the brand.
| Feature | Innbocks | PostScan Mail |
|---|---|---|
| Customer data lives in your account | ||
| Private-label branding (your domain and web portal) | Varies by plan | |
| Direct customer relationshipCustomers sign up, log in, and get notifications under your brand. | ||
| Marketplace sends you new customersInnbocks is software, not a marketplace, so you bring your own demand. |
| Feature | Innbocks | PostScan Mail |
|---|---|---|
| Who sets customer prices | You | PostScan Mail |
| Who bills the customer | You, under your brand | PostScan Mail |
| Subscription revenueInnbocks charges a flat per-customer platform fee. | Yours, minus platform fee | Per-mailbox payout |
| Action fees (scans, forwarding, storage) | You set & keep them | Set by PostScan Mail |
| Reported operator payout per mailboxEstimate from public partner materials and operator reports; varies by agreement. | You set your plan pricing | $5-$8/mo (reported) |
| Feature | Innbocks | PostScan Mail |
|---|---|---|
| Mail scanning | ||
| Mail forwarding | ||
| Mobile app access | ||
| Customer portal | ||
| Payment processing |
| Feature | Innbocks | PostScan Mail |
|---|---|---|
| USPS Form 1583 collection & e-notarization under your brandGuided customer flow, multiple notary modes (online, in-person, your own notary), one-click review. | ||
| Tamper-evident chain of custody on every mail pieceHash-verified handling records you can show at inspection. | ||
| CRD compliance task engine & quarterly certificationsAuto-created tasks from compliance events; inspection-ready. | ||
| Developer API + webhooks for your storeAutomate customer creation, mail events, and 1583 status. | ||
| Custom domain white-labelYour customers sign up and log in on yourbrand.com. | ||
| Branded email & SMS to your customersNotifications come from your store, not a marketplace. |
Competitor payout figures are estimates based on publicly available partner materials and operator reports; actual terms vary by location, plan mix, and agreement. Innbocks figures are illustrative assumptions, not earnings guarantees. Verify current terms directly with each provider.
The honest way to compare the two models is per mailbox, with the assumptions written down. Here's one scenario. Swap in your own numbers.
Assumptions: 100 active mailboxes; on Innbocks you price your base plan at $20/mo and average $4/mo per customer in scan and forwarding fees; the PostScan Mail figures use the reported $5-$8/mo payout range.
$500–$800/mo
100 mailboxes × $5-$8 reported payout. No billing overhead on your side, and the marketplace handles customer acquisition and first-line support.
$2,400/mo gross
100 mailboxes × ($20 plan + $4 average action fees), billed by you at prices you set. From this you pay Innbocks' flat per-customer platform fee, payment processing, and your own customer acquisition costs.
The two numbers aren't apples-to-apples: the marketplace payout comes with demand generation included, while the Innbocks figure depends on your pricing and your ability to fill boxes. What changes with Innbocks is who controls the price, who owns the customer, and whose business the growth accrues to.
Competitor payout figures are estimates based on publicly available partner materials and operator reports; actual terms vary by location, plan mix, and agreement. Innbocks figures are illustrative assumptions, not earnings guarantees. Verify current terms directly with each provider.
You don't have to switch overnight. Many operators start new customers on their own Innbocks-powered brand while existing marketplace boxes run their course. Your pricing, your domain, and your customer data, from the first sign-up.